Emirates

Emirates

Delivering new digital experiences across aviation, travel, tourism and leisure for Emirates Group Brands.

  • 25m

    application downloads

  • 60m

    passengers connected a year

  • +250

    aircraft systems updated

" Thank you Revonic. Thanks to your efforts we have enabled the new innovative functionality within the Emirates App enabling customers to create their own personal playlists from over 3,500 channels of ICE inflight entertainment. "

Stuart Coles - Head of Mobile Apps Emirates

Global leader of the airline industry

Revonic has been the preferred digital agency partner for various Emirates Group Brands throughout the years. Recognised as a global leader in the airline industry, Emirates strives to deliver nothing but exceptional user experiences. Emirates Group follows the same philosophy and together with Revonic have embarked on delivering new digital experiences across their aviation, travel, tourism and leisure brands.

Revonic's role is to ideate, design and develop digital solutions across various business units and associated firms that fall under the Emirates Group umbrella.


In flight entertainment redefined

In order to enable customers to personalise their flight experience, Emirates Airline commissioned Revonic to connect their in-flight entertainment systems to the pre-flight experience.

Using cutting edge technology, React Native, we developed a new mobile application (ICE) that enables passengers to select their favourite movies, TV shows and music playlists ahead of their flight; all accessible in just one click. This enabled us to use mobile to drive omnichannel customer experience.

Emirates B2B API website

Benchmarking against the competition

To assist Emirates in becoming the leading mobile airline experience, Revonic was tasked with comparing the Emirates app against other top-rated airline apps.

We compared ten airline mobile apps and delivered a fully comprehensive report that benchmarked Emirates against its competitors as well as identified enhancements to elevate Emirates’ mobile app as the leading airline booking experience.

  • 10

    apps reviewed

  • 17+

    enhancements identified

  • 1

    report & roadmap for vision

Emirates case study

Collaborating together to provide optimal user experience

In order for Emirates to stay at the forefront of digital user experience, they have partnered with Revonic for support with user research activities in our state of the art User Testing Complex.

We provide support with user interviews, lab-based testing, eye tracking and focus groups which help Emirates constantly evolve and optimise their digital experiences for their users.

Emirates B2B API website

Revonic Services

  • Digital Strategy
  • UX & UI Design
  • Android & IOS
  • Experience Complex
  • React Native
  • Prototyping