We collect data from platforms where consumers give feedback and analyse it to help you understand your customers’ attitudes towards your business.
We structure an organization’s data infrastructure through site maps. We validate hierarchy by creating enterprise architecture frameworks, real-time data modelling and testing. We refer to website analytics, auditing analytics, CRM data, loyalty programs and even offline data.
We automate the retrieval process to improve operational effectiveness and efficiency. Our cloud-based solution pushes data to a centralised location and connects it to a data visualisation tool. Your data then becomes ready for analysis, in real-time, through a visual representation.
We evaluate all of your available data sources and touchpoints and identify potential risks. We also provide recommendations on data compliancy using best practices that comply with the privacy law.
A data strategy is crucial in ensuring your company reaches its goals and gains a competitive advantage. We evaluate the business process as a whole to identify where the potential opportunities and threats are. We then create a digital roadmap that includes data architecture, data automation, data visualization and data governance.
We transform businesses through user-centric designs and tracking consumer movements in detail. We use data to enhance business models and drive return on investment by looking into the product, spatial, omnichannel, path-to-conversion and customer lifetime value. This enables us to determine an E-Commerce roadmap and execute it in more detail.