Abu Dhabi Airport Case Study | Revonic

Materialising ADIA’s long term digital strategy aligned to Vision 2030.

Materialising ADIA’s long term digital strategy aligned to Vision 2030.

UX and UI Design
Digital Strategy
Sitecore
Concepting
eCommerce
Azure

Building award winning websites

Unifying the digital experience across the group

Revonic has a long-standing ten-year relationship with Abu Dhabi Airports Company (ADAC). Abu Dhabi Airports selected Revonic to redefine their complete online strategy across multiple channels, initially on SLD Tridion. This included redesigning and rebuilding the website Revonic initially built more than ten years ago on Sitecore. The portfolio of sites has won 13 Middle East and International Awards (and counting) across various categories including best home page design, best overall website design, best mobile site and many more.

+200K

Customers impacted by improved service

+15

New products & services identified

+500

Stakeholder & customer surveys & interviews

Customer focussed approach to design

Our approach to redefining the digital airport experience focussed on a deep understanding of user experience design and innovative technical execution. Our objective was to elevate both the customer experience and the Abu Dhabi Airport brand.

Data-driven E-Commerce shop targeting a global audience

We were challenged to build a modern responsive website that allows each duty-free concessionaire to have full control over their online presence through the website, while still leaving all management control to ADAC. Custom-built functionality was required to allow each duty-free concessionaire to have full control over their online presence, streamlining the procurement process.

Transforming an airport into a digital concierge

Through Sitecore, we have built a website and a digital concierge that can anticipate the needs of travellers. It serves them with the relevant message at the appropriate time, offering a truly personalised experience throughout their entire journey.

ACHIEVEMENTS

AWARDS

Revonic have a successful longstanding relationship with Abu Dhabi Airport, and in 2019 we were jointly awarded “The Best Transportation Mobile Website” in the 2019 Mobile Wed Award Competition - It’s great to see that our combined efforts has been recognised in the industry!

MobileWebAward 2019

The Best Transportation Mobile Website

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